Case study

Cutting Time Theft, Protecting Payroll

Simple Custodial Services stops time theft at the source and optimizes payroll costs with BrightGo’s janitorial time tracking software.

95%+

verified attendance with geofenced clock-ins

$15,000

monthly payroll savings alongside topline revenue growth

50%

less time spent on payroll prep
Plano, Texas
I didn’t realize how much time theft was happening because we had little visibility into where cleaners actually were. With BrightGo, we know exactly when and where staff are working, and that’s saving us thousands in payroll every pay period.
Juliette Graves
President & Owner
I didn’t realize how much time theft was happening because we had little visibility into where cleaners actually were. With BrightGo, we know exactly when and where staff are working, and that’s saving us thousands in payroll every pay period.
Juliette Graves
President & Owner
Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
No items found.
Company Overview

Simple Custodial Services is a regional provider serving commercial and exterior cleaning accounts across Texas.

The company operates with a mid-sized workforce and delivers a mix of janitorial, floor care, and exterior services to a diverse client base. They use janitorial workforce management software to coordinate teams and ensure accountability across all client accounts.

Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
Headquarters
Plano, TX
Revenue Range
$1M–$5M
Staff
50+
Active Properties
40+
Services
Janitorial, Floor Care, Exterior Cleaning
Adopted BrightGo
2023
The Challenge
Time Theft’s Hidden Cost

Like many regional firms, Simple Custodial Services struggled with inflated payroll costs, unreliable attendance tracking, and time theft in the janitorial industry.

Without the right janitorial workforce management software, staff coordination and accountability were constant challenges.

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Like many regional firms, Simple Custodial Services struggled with inflated payroll costs, unreliable attendance tracking, and time theft in the janitorial industry. Without the right janitorial workforce management software, staff coordination and accountability were constant challenges.

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  • Inflated shifts: Staff added extra time by skipping clock-outs.
  • False clock-ins: Staff claimed hours without being on site.
  • Manual payroll: Without reliable janitorial employee attendance tracking, managers wasted hours chasing down inconsistencies.
  • The impact: Thousands in unnecessary payroll spend every month, on top of wasted time trying to confirm hours.
Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
No items found.
The Solution
Verified Time, Real Savings

For Simple Custodial Services, time theft wasn’t just about inflated payroll—it was also about poor visibility into cleaner activity.

Without BrightGo, Juliette and her team had no reliable way to know where or when staff were actually working, leaving them exposed to wasted hours and client dissatisfaction.

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BrightGo gave Simple Custodial Services the ability to track attendance in real time and cut through the excuses. By combining janitorial scheduling software with geofenced time tracking, the platform gives managers instant visibility into staff activity.

Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
No items found.
Edited Punches
Exposing Time Theft

Time theft often hides in plain sight. With BrightGo, Simple Custodial Services finally had the data to uncover it. The edited punch rate revealed how often clock-ins and clock-outs were being corrected — a clear red flag for padded hours or misuse. Once managers could see those numbers, the excuses stopped, attendance compliance rose above 95%, and client trust was restored with GPS-backed proof of presence.

‍

Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
No items found.
Once employees realized we could see everything in real time, the excuses stopped. The savings added up quickly, and for the first time, we had real confidence in our payroll data.
Juliette Graves
President & Owner
Once employees realized we could see everything in real time, the excuses stopped. The savings added up quickly, and for the first time, we had real confidence in our payroll data.
Juliette Graves
President & Owner
Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
No items found.
Payroll Efficiency
Streamlined and Stress-Free

Time theft often hides in plain sight. With BrightGo, Simple Custodial Services finally had the data to uncover it. The edited punch rate revealed how often clock-ins and clock-outs were being corrected — a clear red flag for padded hours or misuse. Once managers could see those numbers, the excuses stopped, attendance compliance rose above 95%, and client trust was restored with GPS-backed proof of presence.

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BrightGo’s janitorial payroll software cut payroll prep from a full day to just four hours by

  • Auto-populating timesheets with verified attendance data.
  • Flagging errors instantly for manager review.
  • Exporting data directly into payroll systems.
  • Delivering faster payroll and better janitorial workforce management across sites.
  • Enabling labor hours to be compared against budgeted schedules, making budget vs actual tracking ea
    ‍
Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
No items found.
What used to take us all day now takes a few hours. It’s cleaner, faster, and a lot less stressful.
Karla Uribe
Office Manager
What used to take us all day now takes a few hours. It’s cleaner, faster, and a lot less stressful.
Karla Uribe
Office Manager
Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
No items found.
Results
Significant Savings

By eliminating time theft, Simple Custodial Services saved $15,000 per month without cutting service quality.

Managers are able to see which shifts are consistently padded and trim them to appropriate levels. That shift-level visibility drives real payroll savings without cutting scope. In fact, Juliette reinvested some of the savings to give her employees a bump in pay—strengthening morale while protecting margins. With verified attendance through BrightGo’s mobile app, Simple Custodial Services restored confidence in its payroll accuracy and improved profitability.

Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
No items found.
Stop Time Theft Before It Starts

With BrightGo’s intuitive, field-ready janitorial workforce management software, you can reduce time theft, cut payroll costs, and run a smoother operation

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Cleaning companies use BrightGo to:

  • Verify attendance in real time.
  • Prevent overtime bloat.
  • Gain confidence in payroll accuracy

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If you’re ready to protect your margins and simplify payroll, let’s connect

Proof of presence
Managers can instantly see who’s on site, when they arrived, and how long they worked.
Fast clock-ins
With shift and site details preloaded, staff can clock in on their phones with just two taps.
Built for the field
The app runs smoothly without wifi and supports Apple and Android devices.
Real-time alerts
Supervisors are notified immediately if someone is late or misses a shift, enabling faster response.
Massive savings
Over $1 million saved by eliminating time theft with verified clock-ins — helping reduce janitorial overtime and payroll leakage by catching late arrivals and missed shifts in real time.
Contact BrightGo
No items found.
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